Welcome to Specialist Dental Care
Restoring health, regaining function, giving confidence & creating smiles…
Specialist Dental Care offers an expert level of dental care based upon our knowledge, training, qualifications, outstanding skills and years of experience.
The specialist practice was founded by Martin Chan who is regarded as an expert in Restorative and Implant Dentistry. He has devoted his career to achieving clinical excellence. At Specialist Dental Care he has assembled a team of Consultant Specialists offering services in Periodontics, Prosthodontics, Endodontics, and Implant Dentistry at the highest level.
The practice attracts referrals from hundreds of general dentists, as well as other dental and medical specialists across the Yorkshire region and beyond. We also welcome direct contact from patients and routinely receive self-referrals from patients themselves, based upon our excellent reputation and word of mouth recommendations.
In these times of marketing, hype and spin, it can be really difficult to choose where to go for your specialist dental needs. At Specialist Dental Care you can be confident of receiving professional, personalised care delivered by registered specialists within the comfort of our modern purpose built clinic.
ILKLEY DENTAL PRACTICE NEW PRINCIPLE TRUST PATRON
Ilkley business Specialist Dental Care has declared its support to some of the region’s neediest families by becoming a patron of The Principle Trust Children’s Charity.
Patient Satisfaction Results
Patient satisfaction survey carried out on different days over a 4-week period.
100% of patients found dentists, hygienists, nurses and reception staff friendly and welcoming.
Some of the positive feedback included:
Dental nurses and receptionists:
- Really good customer service – changing appointments is really easy.
- People been friendly makes a difference.
- All professional, courteous and very warm.
- Lovely friendly staff.
- Reception goes above and beyond to accommodate patients.
- Never have to wait long when ringing nurses, very friendly and caring feel in good hands.
Dentists & Hygienists
- Great quality treatment by experts. respectful dentists treated me very well.
- Excellent care from the hygienist.
- I appreciate Mr Chan’s gentle touch and careful manner.
- As a dentist myself, I have received nothing but kind and professional treatment.
- Highly satisfied with Mr Chan, best dentist and care I have ever experienced. I trust him completely.
- During long term treatment all staff were EXTREMELY welcoming and professional.
- Mr Chan is an excellent dentist he explains everything his work is precise and perfect. He is very kind and gentle.
- Very friendly and in good hands.
- Mr Chan and all his team are amazing, I used to be so scared of dentists but not anymore, I would highly recommend.
100% of the patients said they would recommend us to others.
What do you like about the practice?
- Always spotless.
- Excellent care from everyone, very up to date facilities.
- Friendly, clean, spotless. All my treatment was efficient, professional and successful (and it looks good and I feel great).
- Good check-ups, timely appointments.
- Treatment and advice top class.
- They understand I am nervous. The calm professional approach of all staff.
- You’re put at ease and everyone is warm and friendly.
- Staff nice, very welcoming and professional.
- Work is excellent and friendly staff.
Negatives:
- My Credit card does not like it
- A lot of appointments are re scheduled.
We are sorry for any appointment cancellations that you have experienced. We try to keep these to a minimum, although due to unforeseen circumstances sometimes this cannot be helped.
- The price is high but I guess it is worth it but I feel cared for in this practice.
Our fees reflect the exceptional quality of service and high standard of specialist care we deliver utilizing the very latest state-of-the-art equipment, materials and techniques. We aim to provide a very personal and caring service based on a meticulous attention to detail.
Patient satisfaction survey carried out on different days over a 3-week period.
100% of patients found dentists, hygienists, nurses and reception staff friendly and welcoming.
Some of the positive feedback included:
Dental nurses and receptionists:
- Extremely helpful and the aftercare was excellent.
- I was always greeted with a smile and nothing was too much trouble – excellent service.
- Lovely friendly staff.
- Very friendly and polite staff, always welcoming.
Dentists & Hygienists
- Thorough treatment plan, all explained in writing including costs – work is carried out to a high standard, much improved from my previous dentist.
- Great service from friendly staff.
- Always very attentative, caring and knowledgeable.
- I have been coming for over 20 years and had 1st class treatment in that time from Mr Chan & his team. I travel over 200 miles to see Mr Chan and the hygienist. I would not go anywhere else. 1st
- The service from my dentist and the team has been outstanding!! The quality of work I have received has been exceptional- Keep up the good work 😊.
- I feel completely confident as a client and would like any further treatments to be carried out at this surgery. Advice that I received for cleaning my teeth was exceptional.
- I enjoy my visits to the hygienist
100% of the patients said they would recommend us to others and one already had.
What do you like about the practice?
- Experts helpful & efficient. Always looks so clean and tidy.
- Very welcoming there is nothing I do not like about the practice.
- Everything, high standards, exceptional service.
- Attention to detail. Cleanliness
- Personal touch, very professional and knowledgeable staff.
- Up to the minute on new developments and methods.
Negatives:
- Distance patients have to travel to see us – Unfortunately we cannot do anything about this.
- Sometimes have to wait a while for treatment as the practice is busy. – We always look at pts appointment to see if we can bring them forward.
